We treat each customer as an individual. Our services are tailored to suit YOUR specific needs.
For most businesses, Technology is no longer just playing a supporting role – it powers the business.
Your Technology systems have evolved over time, responding to changing business needs, and have probably been shaped by different experts, each with a different set of priorities. The result can be a Technology Infrastructure that is not joined up, and is not aligned with the current needs of the business.
Choosing a Technology Partner is not easy, so when we established UA Technology Services, we shaped the business around the priorities which our experience told us were most important to our clients.
We see ourselves as your Technology Partner. We don’t only deal with issues when they occur, we work with you to reduce the likelihood of them occurring in the first place. We give you a single point to call for all your Technology Support. Need advice for any Technology matter? Then call us, we have the knowledge and experience to help you.
We feel we are different because we offer:
- Communication in your language (not geek) – We pride ourselves in our ability to explain or discuss Technology topics in understandable terms.
- A true partnership in respect of your technology – Helping our clients to work smarter by using the most cost effective solutions available, working with our clients to provide solutions to their issues. Our extensive knowledge of the IT landscape allows us to find free/low cost solutions to most requirements.
- A free initial assessment – We visit your location and give a high level assessment of what is required.
- Open and honest pricing – We will quote for jobs so that there are no surprises.
- No Long Term Contract, with no tie-ins – We believe that our work speaks for itself, and that, once you have tried us, you will want to continue working with us.
- Quick responses – We endeavour to always be available by phone or email to assist quickly.
- Remote support from a LOCAL help desk – We can address most issues remotely (meaning we can give you immediate assistance), but are close enough to come to you when needed.
- Highly skilled staff – Our consultants have many years’ experience working with organisations of all sizes and at all levels.
- An approach where no task is too big or small – We will deal with any issue regardless of size. If it matters to you it matters to us.
- Training – We can deliver customised training sessions on many software products and technologies.
- Web & graphics solutions – We can meet all your needs in the areas of both web site and logo design as well as hosting, support and Search Engine Optimisation (SEO).
- Internet solutions – We can solve all your internet issues from registering domain names to establishing a presence through social media (Twitter, Facebook, Blogs…).